Privacy Policy
Last updated: 09/20/2025
Versatile Home Services (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit versatilehomeservices.com, submit a form, or interact with our communications (SMS, email, phone).
Information We Collect
- Personal Information: name, email, phone, address, project details, messages you send us.
- Usage/Device Data: IP address, browser, pages viewed, and cookies or similar technologies.
How We Use Information
- To respond to inquiries, provide estimates, schedule visits, and deliver services.
- To send service updates, appointment reminders, and promotional messages.
- To improve our website, marketing, and customer experience.
- To comply with legal, regulatory, and contractual obligations.
SMS & Email Messaging (A2P 10DLC)
By submitting your phone number and/or email, you consent to receive messages from Versatile Home Services. Message frequency varies. Message & data rates may apply.
- Opt-Out (SMS): Reply STOP to cancel at any time.
- Help (SMS): Reply HELP for assistance.
- Email opt-out: Use the “unsubscribe” link in our emails.
Carriers are not liable for delayed or undelivered messages.
Legal Bases / Consent
Where required, we rely on your consent to send marketing; you may withdraw consent at any time as described above. We may also process data to perform a contract, comply with law, and for our legitimate interests (such as service improvement and fraud prevention).
Sharing of Information
We do not sell your personal information. We may share it with trusted service providers (e.g., website hosting, customer communications, payment processors) who must protect it and use it only for contracted services. We may also share information if required by law or to protect rights, safety, and security.
Data Security & Retention
We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure. We keep data only as long as necessary for the purposes described or as required by law.
Your Choices & Rights
- Access, correct, or delete certain personal information.
- Opt out of marketing communications (SMS “STOP”; email “unsubscribe”).
- Disable cookies in your browser (may affect site functionality).
Cookies & Tracking
We may use cookies and similar technologies for site functionality, analytics, and marketing. You can control cookies through your browser settings.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Third-Party Links
Our site may link to third-party websites. We are not responsible for their privacy practices.
Contact Us
Versatile Home Services
Email: contact@versatileservicesinc.com
Phone: (774) 239-4218
Address: 29 Linda Ave, Millbury, MA 01527
Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective when posted on this page with an updated “Last updated” date.
Commitment Terms for Use of Services
Last updated: 09/20/2025
By accessing versatilehomeservices.com, requesting an estimate, or hiring services from Versatile Home Services (“Versatile,” “we”), you acknowledge and agree to the terms below.
1. Purpose of Information Use
- Communication regarding estimates, scheduling, service updates, and related matters;
- Sending promotional messages related to Versatile’s services;
- Improving customer service, our website, and overall client experience.
2. Consent for Communication (A2P 10DLC)
By providing your phone number and/or email, you authorize us to send messages by SMS, phone calls, and emails. Message frequency may vary. Message & data rates may apply.
- Cancel SMS: Reply STOP to stop receiving messages.
- SMS Help: Reply HELP for support.
- Cancel email: Use the “unsubscribe” link at the bottom of our emails.
Carriers are not responsible for delayed or undelivered messages.
3. Data Protection and Sharing
Versatile implements reasonable security measures. We do not sell your data. We may share information with trusted service providers (such as hosting, communication, payment processors) for the purposes described, under confidentiality and protection requirements. Data may also be shared if required by law.
4. User Responsibilities
- Provide truthful and up-to-date information;
- Use the site in accordance with applicable law;
- Do not engage in unlawful, offensive, or harmful activities against third parties or Versatile.
5. User Rights
You may request access, correction, or deletion of certain personal data and cancel marketing communications as described above.
6. Contact
Versatile Home Services
Email: contact@versatileservicesinc.com
Phone: (774) 239-4218
Address: 29 Linda Ave, Millbury, MA 01527
7. Changes
These Terms may be updated periodically. Changes take effect when published on this page with the “Last updated” date.